Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.
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Stephanie Lockett
06/30/2025
5.00
Quick and one of the best car buying experiences I ever had! Rick was kind, honest, and super efficient!
Felix Espinoza
06/28/2025
5.00
Let me start with the hesitation my family had to fly all the way to Chicago, coming from Fayetteville, NC. The day we were supposed to pick-up the vehicle and drop-off the payment, the dealership told them that the PVC valve has failed, and the mechanics were replacing it and that the car wasn't ready. However, Scott (Sales Manager) made us feel at ease and ensured my wife they will call us the next morning once all repairs were completed. After driving back to NC the check engine light came on. I took it to my local repair shop and the bill came to $1800 which Haus of Imports paid. You cannot put a price tag to one's piece-of-mind. Huge shot-out to our salesmen: Bekim, and Ricardo Cruz (he went above and beyond), also Scott and Kevin. In the end, I ended up with a nice ride and I most definitely will recommend them. A+++
James Williams
06/28/2025
5.00
When you come in look for bekim great sale person great personality
geo
06/28/2025
5.00
I purchased a 2017 Audi A8 from Haus of Imports back in May. Sadly the car had a major problem that wasnt apparent until a couple days after the purchase. Then, the warranty company that provided a free 3 month warranty denied the $3,500 claim as it wasnt an internal engine part. The car wasn't driveable. Obviously this is a very frustrating situation. Haus of Imports stepped up, paid for the repair, and kept in communication with me throughout the process. I firmly believe they were not aware of the issue when I purchased the car and it was simply bad luck. The car has since been fixed and is running great. A big thanks to the staff in the back that helped make sure i was satisfied with my purchase at the end of the day.
Dreyo
06/27/2025
5.00
Bojan was great, fast and easy the entire process. I am happy with my purchase!
S Mae
06/25/2025
5.00
Excellent Car Buying Experience! I recently purchased a vehicle here and I couldn’t be happier with the entire process. Ricardo wss incredibly helpful and professional. I didn't feel any pressure including being open to a mechanic inspection. The mechanic confirmed it was in perfect condition. Start to finish, I was at the dealership in under an hour which was a record as well. Lastly, I saw reviews saying there was pressure to write a positive review and I can report that was not my experience. I am happy to report that I highly recommend Haus of Imports to anyone looking for a hassle-free and enjoyable car buying experience.
Brockly Jacob
06/22/2025
5.00
Wow is what I have to say for this dealershipWe recently bought a Mercedes and the experience was just fantasticEvery car seems to be hand picked by the owner inspected and detailed before saleThese guys have all the German cars and more you can think of and in amazing shapeWe were stunned to see there inventory in personShout out to my sales rep ALEX right form the start to finish he was with us ( I do have to say that it all started with a phone call and a few days later we travelled 5 hrs to get our car)If not for him we would have never travelled this far and trusted himEven the owner Mentor greeted and congratulated us ( That gave us a lot of confidence)They stand behind the sales and do there best to satisfy youOur experience was just awesome and we will definitely recommend to anyone looking for imported car and any amazing rare findWill buy again
Gurupdesh Singh
06/21/2025
5.00
Bojan was so nice helped us alot. I got a used 2017 Porsche Cayenne E-Hybrid S Platinum. However they did not give us any discounts, but the car was priced right! Overall i was pretty happy with purchase
Ameya Bhosle
06/21/2025
5.00
Our experience with this car dealership was, without a doubt, one of the best we've ever had. Rick Sazanskis was exceptionally professional, transparent, and helpful throughout the entire process.When we called to schedule an appointment, Rick promptly accommodated our requested time. Upon arrival, we were comfortably seated and offered refreshments while Rick finished a call. The small waiting area was quite cozy.Once Rick was available, he gave us a thorough vehicle tour and accompanied us on the test drive. The car was in excellent condition, and the price was highly competitive.After the test drive, Rick assisted us with the paperwork. There was no need for haggling, as we already knew the price was great and the vehicle was exactly what we wanted. Rick provided a Carfax report and answered all our questions. Once we agreed on the deal, he efficiently handled the paperwork, and within 30 minutes, we left with our registration, plates, and tag. The title arrived in the mail a few weeks later.Since the dealership doesn't accept checks, Rick was incredibly kind and drove us to and from a nearby bank to get a demand draft.Overall, this was a top-notch experience. Other dealerships (we had a horrible one 12 hours before this) could certainly learn a lot from their approach. The photo opportunity with the big red ribbon was a perfect ending to such a positive experience. Thank you!
Yomic Ojes
06/21/2025
5.00
They really fast and reliable, Ricardo made my deal smooth and stress free. Will definitely do more business with them.
