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Nick Janke
04/20/2024
5.00
Bought a hard to come by car from them out of state. Never saw the car in person and made the purchase with only talks with the dealer and pics. Although I do have minor gripes with some things; slow dealer communication, poor shipping company and minor things with the car... I ended up with what I wanted out of the purchase and would have made it in person. I do recommend the dealer. If out of state make sure they have their shipping cleaned up.
agime jusufi
04/19/2024
5.00
Great family run business and great vehicles at a great price! Will be back again! Love my BMW.
Darrell Strozier
04/19/2024
5.00
"JUST LIKE HEAVEN" That is the moment that I am in right now. This is my first time buying a car online and i have to be honest, I was a lot doubtful. Now, I am so speechless with the whole process and I have to give the high praises to "Gezime" my salesman at HAUS OF IMPORTS for making it so joyfully pleasurable. I AM NOW THE OWNER OF A "MASERATI QUATTROPORTE S Q4".... Thank you guys for this moment that I'll never forget. Sincerely; Darrell Strozier
Bc Capone
04/19/2024
5.00
Great service great cars good customer service and thanks to Gezim great salesman I walked out the door with a beautiful BMW
Jaime Trickel
04/18/2024
4.00
Edit: The service manager reached out and reimbursed us and gave us his number for any future issues or concerns I have updated my review. I purchased a 2013 Land Rover Range Rover Sport HSE Lux on 2/27/24. I purchased this vehicle online/over the phone and had it delivered. Wasn’t very consistent communication at all. I had asked twice to have a walk around video sent to me by the salesman, Robert, who assured they would get it done and it never happened. The car was delivered the night of 2/28/24 at around 9pm. I decided to drive it to work and made it about 10 minutes from my house to a near by gas station when I smelled a strange smell and then a warning light popped up for a low coolant level. Took it back home and decided to deal with that in the morning. Once I got home I had discovered a giant puddle of coolant on the driveway so I took it to the local shop. They discovered the fitting that connects the hoses to the coolant tank was not only broken but had been taped together for a quick fix with black electrical tape. They stated there was no way a reputable dealership would’ve looked over the car and left something like that under the hood. They suggested I return the vehicle while under warranty but I wanted to reach out to the dealership first. My husband reached out to the salesman that had helped me and he assured that they would cover the cost of the repair and that there was no way any of their service men at the dealership would’ve done anything of that nature. They said they would send a check by mail and we’d receive it the following week. My husband and I still haven’t been reimbursed for the first repair. The very next week my check engine light came on. Took it back to the local shop and they read the codes which was for a MAP sensor and MAF sensor. They said they suspected the code had been erased before selling the car but couldn’t be for sure. I was stressed out due to only having a 15 day warranty and wanted to make sure I had time to return the car if the repairs were too expensive. I reached out to the salesman with no response so my husband reached out and he was going to have the manager(Matt) call. The manager called and assured my husband to not worry about the 15 day warranty and to take it to a reputable repair shop but not a Land Rover dealership and send them the quote. They would either pay for the repairs or put me in a different car because they “stand behind the vehicles they sell”. I took it to a different shop they ran the code again and they came back the same. They cleaned the MAF sensor, cleared the codes and told me to come back if it came back on. Three days later I took it in to get an oil change since I had no idea when the last one was and to fix the TPMS because that light was also on when I received the car but wasn’t as big of a concern as all of the other issues that had already went wrong with it. I was informed that the TPMS sensors were all fine but it was likely the module. After discussing the part with an actual Land Rover dealership, I found out it was over $2k. The check engine light came back on AGAIN and I cleared the code on 4/9. Took it to the shop and they informed me it was the MAP sensor that needed replaced and it was going to cost $266.67. My husband reached out to the dealership to address the concerns with not getting the reimbursement the first time and then figuring out what to do about the current problem. He was given the run around again and was told to leave a message for the salesman. He called again after leaving a messaged and talked to another guy and explained what was going on he said he has only worked there for a week or so and was surprised that we haven’t been taken care of yet. It’s now 4/17 and we still have not heard back from a single person at Haus of Imports. Hopefully the manager or someone can call us back and rectify the issue but I am not optimistic. I had the MAP sensor replaced and paid for it myself and now today the check eng
Youness Akchour
04/18/2024
5.00
Happy with my new car Nice people to deal with
Liepa Karaliute
04/02/2024
5.00
Cordell Powers
03/30/2024
5.00
Worked with Mike on purchasing a car and while it didn’t end up working out the experience was great and everyone was very professional with everything involved.
Emmanuel Melendez
03/29/2024
5.00
This guys are amazing great customer service and great vehicles. Shout out to Mike, Sam and the crew this guys have. Top notch and highly recommended.
Ash Moon
03/29/2024
5.00
Amazing customer service ! Everyone was very friendly and helpful. Sam was professional and very knowledgeable. I will be recommending all my friends and family to this place .
