Read Our Reviews from Top Rated Dealer In Lemont, IL

Testimonial Photo

Raul Trevino Barragan - 2018 Lotus Evora GT

I recently had the pleasure of working with Rick at Haus of Imports and purchased a pristine example of a Lotus Evora GT. Rick and the rest of the team made the entire experience stress free and straightforward. It’s hard to find dealers that are genuinely transparent like they are. I flew out from out of state and was met with a warm welcome and zero surprises to what we had previously discussed. These guys are the real deal - definitely contact them if you’re interested in any car in their inventory, you won’t regret it.

@Rick thanks again for everything, I’m incredibly happy with the new purchase! ???

Testimonial Photo

Stas Zubek - 2020 Mercedes E-300

Went over to the dealer, met with Rick. Very enthusiastic and kind man, this environment was very nice and very clean. He got me behind the wheel of a beautiful E-300 Mercedes. I would definitely recommend going here for your next car.

Testimonial Photo

David Ellison - 2018 Audi SQ5

I recently purchased a 2018 Audi SQ5 from Haus of Imports with the help of Bekim Terzija, and the entire experience was excellent. I live in Powell, TN, and the car was located in Lemont, IL, so the purchase was done completely online through Car Gurus. Bekim reached out to me after I posted my information, and he made the whole process simple and stress-free.

He was very nice, never pushy, and always quick to answer my questions. Since my financing was already secured with a local bank, Bekim focused on assisting me with the purchase process, warranty options, and arranging pickup for my trade-in. This was my first time buying a car online, and Bekim made it a great experience from start to finish.

I'll definitely keep his contact info for future purchases and look forward to doing more business with him and Haus of Imports. They have a fantastic selection of luxury cars at honest prices, and I couldn't be happier with my Audi SQ5!

Testimonial Photo

Maria Stroganoff - 2020 Land Rover Range Rover

I had an amazing experience - truly not your typical big-corporate dealership vibe at all. From the moment I walked in, I felt heard, supported, and genuinely taken care of. No pressure, no pushing to "hit numbers," no rushed decisions - just honest guidance and respect for my choices.

The selection of cars is excellent, prices are fair, and they somehow manage to turn the whole process into a luxury salon experience - yes, with the red bow and all the special touches. It honestly felt exciting and celebratory, not stressful.

Huge thank you to Haus Of Imports and especially Joe D'Andrea for making this such a positive experience.

I genuinely loved it and highly recommend them - you'll like it there!

Testimonial Photo

Julia Wayne - 2021 Volkswagen Tiguan

I had a great experience buying my car thanks to Alex and Rick. From start to finish everything was smooth, professional, and stress-free. They were both very helpful, honest, and patient, answering all my questions and making sure everything was clear.

The car was perfectly prepared, paperwork was easy, and the customer service was truly top-level. You can tell they really care about their customers and want you to leave happy.

Highly recommend Alex and Rick if you're looking for great service and an easy car-buying experience!

Thank you again !!!

Testimonial Photo

Tami Trottier - 2023 Land Rover Discovery

I had an exceptional experience purchasing my Land Rover Discovery from Gian Ayala at Haus Imports. His professionalism, knowledge, and genuine care made the entire process enjoyable. The quality of vehicles at Haus Imports is undeniable - well-maintained, reliable, and exactly as represented. Gian's salesmanship and attention to detail set a new standard for excellence. His immediate response to my initial online inquiry, steady and reliable communication and constant attention sealed the deal for me! Absolutely worth the time- highly recommend both Gian and Haus Imports for anyone seeking quality and outstanding service!

Testimonial Photo

Olivia Iarson - 2021 Audi Sq7

Recently picked up a 2021 Audi SQ7 from Haus of Imports and had a solid experience overall. The process was pretty smooth and straightforward. Ethan, our salesman, did a good job-he was helpful, answered our questions, and didn't make things feel pressured. The car itself is exactly what we were looking for and has been great so far. Definitely a positive experience

Testimonial Photo

Christian - 2022 Lexus RC

I had an amazing experience working with Bekim at Haus of imports. He was extremely helpful from start to finish, answered all my questions without any pressure, and made the entire process smooth and stress-free. Everything was handled so efficiently—it really felt like I was in and out. Bekim made sure I was comfortable with every step, and his professionalism and honesty stood out. Overall, it was an awesome car-buying experience, and I’d highly recommend asking for him if you’re looking for great service.

Testimonial Photo

Randy Warden - 2020 Tesla Model 3

What a blessing it is that I found the very car (Tesla model 3 performance) I was looking for at an excellent price! Haus of Imports, made my trip to Chicago worth every mile (over 700 miles from home)! Bekim (salesman) is the best!! I got a great deal, and the buying process was easy. I’m hoping to fly back up in the future for another vehicle! I highly recommend Haus of Imports. Thanks!

Testimonial Photo

Mohamed Niang - 2016 Mercedes-Benz GLE AMG

What a remarkable experience it has been for me dealing with Haus of Imports for the purchase of my GLE Coupe. From the minute you enter the facility, to the early conversation where you articulate your need through the end where you walk away with your jewel, every step is pleasant. These heartfelt comments result from my recent experience this past Saturday when I walked away with a pristine Mercedes-Benz GLE AMG Coupe. Bekim is simply an awesome and terrific human being. He is candid, transparent, attentive, fair and listens attentively and works tiredlessly for both parties to walk away happy. He was the one I was dealing with, but everyone at the Haus of Imports I had to deal with was equally friendly, genuine and real. Case in point, I came in with my financing and they offered me a better rate. They also gave me a higher appraisal for my trade. If you are in the market for a luxury, clean vehicle dealing with world class people, look no further: Haus of imports is your gem!

Testimonial Photo

John Buoncore - 2021 GMC Yukon XL

While searching for a vehicle, I found what I was looking for at Haus of Imports. The salesman, was amazing to work with, treated my whole family like friends. No pushy sales tactics and honestly the best price I could find for the vehicle I was looking for. While at the dealership, there were some very nice rides there. Definitely will be going back for future vehicle purchases. Thanks again Bekim and Haus of Imports!

Testimonial Photo

Ilija Milak - 2020 BMW X7

This guys are unbelievable, they make this hard decision and paperwork so easy, all recommendations! They have huge lot with more then 100 cars so everyone can find something that suits them. Alex was amazing with showing us car and Gezim makes the finance process easy!

Testimonial Photo

Kyle H. - 2020s BMW X3's - X5's

My wife and I recently went to purchase a car for my wife. Our sales rep Bekim was phenomenal to work with and made us feel like family. I never thought I'd say something like that working with a car dealership! Long story short, I ended up trading in my car and we BOTH left with new cars. The dealership is in a strange area, but don't let that fool you! I had a few minor issues I realized a day or 2 later and Mike in their service department took care of them right away for no charge! The have so many premium vehicles to choose from where it makes it easy to test drive and compare many options all in one spot. If you are looking for a place that actually seems to care about their customers look no further! Thank you, Bekim! Jane and I are so happy with our X3 and X5! I'm sure we will see you again in the future! Be well, brother!
-Kyle and Jane

Testimonial Photo

Jimmy J. - 2019 Mercedes-Benz GLC300

Great experience at Haus of Imports. Very quick and easy process in buying the car and they have very competitive prices. Highly recommend if you see something you like in their inventory! Such a great selection of vehicles and impeccable service. I'm not sure how you even manage over 200 vehicles, but I can see why they are number one in the industry.. Congratulations, keep up the amazing work.

Testimonial Photo

Alex Camaj - 2020 Honda Civic

I had an exceptional experience with Haus of Imports! For anyone coming in and looking for a car ask for Bekim first if you want a pressure free sales experience. He went above and beyond to make me feel like family and ensured the entire process was smooth and enjoyable. The rest of the team was equally friendly and accommodating, creating a welcoming and comfortable atmosphere. I couldn’t be happier with my purchase and highly recommend Haus of Imports to anyone seeking transparent, high-quality service. Truly a top-notch experience – I’ll definitely return for my next car purchase!

Testimonial Photo

Rick G - 2020 Land Rover Range Rover

What can I say?? This is one of the greatest dealerships I’ve ever worked with! And Bekim was awesome to work with on buying my latest Range Rover! Stunningly beautiful and supercharged! Bekim makes you feel like family. The whole place had a family vibe. Also had a great experience with G, their finance guy who took care of everything with getting me a great loan! I’ll definitely come back again with my next purchase! Thanks so much Bekim and team!

Testimonial Photo

Miramar - 2017 Mclaren 570GT

Great service purchasing the car out-of-state sight unseen. Video walk around the unit and i pulled the trigger. Got it delivered enclosed trailer. THANKS!

Testimonial Photo

Martin Munoz - 2016 Rolls-Royce Wraith

Drove from Michigan to pick up this BEAUTIFUL ROLLS-ROYCE from Haus of Imports. Thank you to everyone at HOI

Testimonial Photo

Benard Berisha - 2020 Audi Q8

This is my 4th time doing business with Haus of Imports. 4th Vehicle purchase. They are the real deal #1 For a Reason

Testimonial Photo

Jarrett A. - 2016 Audi S3

Haus Of Imports is a digital-first, high-volume dealership located off the beaten path. They frequently update their inventory with desirable vehicles, so it's advisable to act quickly if you find a car that interests you. My experience was largely positive, especially with the transparency and honesty from the sales team regarding the condition of the cars. The dealership's staff consistently demonstrated honesty and a willingness to address issues, enhancing my confidence in my purchase. Overall, my journey with the car from Haus of Imports has been excellent, and I found the price reasonable for its condition and mileage. I recommend giving Haus of Imports a chance if you're in the market for a car.

Testimonial Photo

Lum Sadiku - 2017 Lexus GX470

10/10
My experience at Haus of Imports was nothing short of exceptional. I just bought a Lexus GX460 for my wife and the professionalism, integrity, and dedication of the entire team made purchasing a car a truly enjoyable experience. The sales process was smooth and transparent, with absolutely no pressure tactics. I would HIGHLY RECOMMEND Haus of Imports to anyone in search of a new vehicle.

Testimonial Photo

Zach Carlson - 2019 BMW X5

Contacted them on a 2019 X5 I found on CarGurus. Got contacted immediately the next day. Ended up speaking with Bekim. He did a live video call and did a walk around and answered all my questions without hesitation. Had carfax and everything else ready to go and we were able to come to a deal. Had one very small hiccup and they addressed it right away. Also live out of state and they shipped me the car and came within a day of them receiving the payment. They have never stopped communicating and very happy with my purchase!

Testimonial Photo

E. Hammah - 2018 BMW 750I

I recently purchased a vehicle from Haus of Imports, and I couldn’t be more grateful for the experience. After having a deal with a prior dealership fall through, Bekim and the team at Haus of Imports worked their magic to turn things around. Instead of going with the previous dealership, I ended up buying from them, and I’m so glad I did.

What set them apart was their willingness to negotiate. Buying a car is all about compromise, and Bekim made sure I felt like I was getting a good deal while still making it a win for both sides. The other dealership wasn’t even willing to budge on price, but Haus of Imports allowed me to be a part of the negotiation process, which made the experience feel fair and balanced.

I’ll admit, buying a car over the phone was nerve-racking, especially since I was out of state. Trust is huge in these situations, and I had to trust that they weren’t going to scam me. I can imagine they might have had similar concerns about me on the other side of the deal. But in the end, everything worked out, and I’m so happy with my purchase.

A special shout-out to Bekim, who was hands down the best salesman I’ve worked with. He went above and beyond to make sure I was taken care of every step of the way. He even coordinated with my friend to test drive the car and arranged for my mother to fly in and pick it up. If you’re looking to buy a car, Bekim is the guy to ask for. I highly recommend Haus of Imports for anyone in the market for a new vehicle!

Testimonial Photo

Milton Tanco - 2020 BMW 5-Series

Purchasing a new car is a huge decision. And in today’s economy and turbulent times you sometimes feel like it’s better to not even try to go forward with a life changing decision like a car purchase. But luckily the friends at Haus especially Gezim understand that they are there to help people transition into making that purchase that would improve their quality of life by helping them choose a safe, quality vehicle that will fit into their customers way of life.
I am a teacher and wanted to find a vehicle that would help my wife and I stop wasting money on public transportation and expensive Uber rides that basically added up to a monthly car note. From the onset of our deal, I shared with Gezim what I needed and what my budget was and he totally respected my wishes. He let me come into the dealership when I was ready and completely understood that the experience of buying a car was important for me to get right.
The car we found was perfect for my budget and honestly surpassed my expectations with the luxury and quality it offered for the price. Honestly Gezim and the team made the experience a rare and truly genuine experience where I felt like a new part of the family and not someone that they just made a profit off of.
You NEED TO PURCHASE FROM HAUS! Honestly do your self a favor and at least go in and see that this place is truly different than stereotypical dealerships. Thank you Gezim and the Haus team!

Testimonial Photo

Jamar Charleston - 2022 Porsche Taycan

Flawless experience. Gezim was nothing short of amazing throughout the entire process. I live in Atlanta and was EXTREMELY skeptical of having a car shipped sight unseen so I decided to fly out to the dealership to drive the car before I purchased it. I had lots of questions and never did I feel pressured to purchase the car. Gezim kept saying I just want to make sure you’re happy. I would highly recommend you stop by to see Gezim. He will surely take care of you!! Sam the finance guy was pretty cool as well. Answered all my questions and explained everything in great details.

Testimonial Photo

Dungeon Master - 2023 Tesla Model 3

Mentor took AMAZING care of me! Went in and within 15 minutes I fell in love with my Tesla and was out of there within the hour! The deal was amazing, the car is amazing, the experience was the best! The amount of variety they have here makes other dealerships look pretty bad! This is where you should take your business for sure if you are into the best cars in the world!

Testimonial Photo

Rex C - 2017 BMW X5

Fantastic cars and nice people! Bekim is so professional and helpful, follows every details I cared about. Highly recommended!

Testimonial Photo

Luis Sanchez - 2020 Nissan Titan

Couldn't be any more happy. Salesman Bekim is the guy to go to exelent person. He did a great job helping me out great place and over all I am super happy with my purchase. I would highly recommend lot of awesome options.

Testimonial Photo

Sergio Medina Nava - 2017 Audi A3

Amazing team and great attention from start to finish 10 out ot 10 would definitely be recommending Haus of Imports Bekim would definitely take good care of you

Testimonial Photo

Yatzel Arteaga - 2020 Mercedes-Benz C43 AMG

I had a pleasure working with Robert ! Great salesman. He convinced me getting the c43 AMG ! He’s the right person to go ; if you need a great car ! Definitely recommend and will coming back for future purchases

Testimonial Photo

Chen Yulin - 2016 Mercedes-Benz E250 Bluetec

I bought my 2016 Mercedes E250 Bluetec from Haus last week, and I absolutely love this car. I’m from Minneapolis and did everything remotely. Rick was a great salesperson! On Monday, I confirmed the car’s condition with Rick via video, and in the afternoon, I wired my down payment. However, unexpectedly, five tornadoes hit the Chicago area on Monday night, causing power outages in large areas on Tuesday. On Tuesday, Rick told me that their office had no power and they couldn’t process any paperwork, so even though I had paid the down payment, nothing could be done. I wasn’t too worried at the time, but on Wednesday at noon, Rick said their power was restored and they started processing the paperwork. By Thursday night, my Mercedes E-Class was already delivered to my doorstep. I’ve had an amazing driving experience this week, and this morning I took the car to our local Mercedes dealership for maintenance and a full inspection. I was told that the car’s condition is excellent, and the tires and brake pads are more than 70% new. I only paid out of pocket for new wiper blades. Can you believe I got such a good E-Class for just $20,000? I can already foresee buying my next Mercedes from here. Thank you, Rick!

Testimonial Photo

Kimberly Britner - 2017 Infiniti QX60

I recently purchased a 2017 Infiniti QX60 from Haus of Imports. Rick was my salesperson and was super attentive, knowledgeable and easy to work with. The car was shipped to me in WV within 48 hours of the loan funding. The car itself is amazing, I could not be more pleased. I look forward to future purchases from this dealer! 10/10 experience for me!

Testimonial Photo

BC Capone - 2020 BMW X3M

Great service great cars good customer service and thanks to Gezim great salesman I walked out the door with a beautiful BMW

Testimonial Photo

Tramere - 2018 BMW X5

Haus Of Imports is absolutely hands down amazing! Great inventory, great quality, value and pricing. They care about there vehicles and the product they are putting out. That you cant beat nor down play! There staff is honest and willing to help. Special shout out to Roberto Moreno our salesman. Made it seamless for us and we were very satisfied. Thank you as well Sam for all your assistance. 100 percent fact we will doing business in the very near future. Greatly appreciate you all! Thank you.

Testimonial Photo

Ryan Williams - 2015 Audi S4

Mike was great! He gave us an accurate description of the vehicle since we were out of town. No surprises and a very smooth purchase experience. Highly recommend!

Testimonial Photo

Deandra Thompson - 2020 Mercedes-Benz GLS580 4Matic

Robert was great and the whole team treated us like Queens and Kings feed our 6 children and took his time put our car on the computer and showed us all green no issues with our new purchase of 2020 Mercedes Benz Gls 580 went over the specifications also sold us a couple of warranties and key fob warranty and gave us 3 months free Sirius Radio he was very professional and polite we needed a ride to return our rental to enterprise because we came from Detroit Michigan we left after 8pm tonight close to 9pm Thank you so much for the great vehicle and excellent service

Testimonial Photo

Alex Krasilych - 2018 Audi Q5

I recently purchased a 2018 Audi Q5 from Haus of import, very satisfied! The service is at the highest level. Gezim is a cool man, explained and told everything! The guys are competent in their work! I recommend 200%. I will buy my next car only from them!!

Testimonial Photo

Mark Allen - 2017 Porsche Macan S

Amazing dealer. Family owned. Made the process super easy and streamlined. No stress. Extended warranty. Accommodating to every need and question. Top of the line used cars. They go above and beyond for their customers. Definitely will be buying most my future vehicles here. You are in good hands with these guys. Love my new Porsche.

Testimonial Photo

Dylan Street - 2015 Mercedes-Benz GL63 AMG

I really appreciate these guys! Found my wife’s Mercedes for one heckuva deal only five hours north. I flew up there and my sales associate picked me up and took me to the dealership. The financial transaction only took about 10 minutes after I test-drove the vehicle. Haus of Imports is the go-to spot for all your Luxury Import Vehicles across the mid-west!

Testimonial Photo

Elijah Kilmon - Florida - 2017 Mercedes-Benz GLC43 AMG

Thank you Gezim for the amazing car buying experience. Bought a car sight unseen and when it was delivered I was shocked on how well kept and clean it was in person . Pictures didn’t do it justice and the pictures were amazing as well! Doing a deal from out of state I was expecting for it to have some hiccups and time consuming but not this place. Did the deal and got the car delivered to Florida in a week. Gazim was the nicest guy I’ve ever dealt with. Don’t see much of that anymore in the world we live in today. Love the car guys it is everything I wanted and more! Gezim and the entire team… Big thanks again!! You guys are awesome ??

Testimonial Photo

Patrick Shuman - 2015 BMW I8

Purchased 2015 BMW i8. Phenomenal experience!! They appreciated/respected my timeframe during the visit (I drove 4+ hours there with a return trip). They knew the car very well by addressing each of my questions--informed and up-to-date! Very professional; yet, personable. Most of our conversations were about life rather than a possible purchase, or pressure to make a deal. The car itself was in pristine condition! 4hrs straight of driving back, no issues! Well worth the trip.

Testimonial Photo

Erica Davis - 2016 Audi A5

had such a great buying experience with Haus of Imports and definitely recommend for your next car purchase! I was very skeptical about viewing a car online and traveling to another state to purchase and immediately putting the vehicle on the road for 300 miles to get back home. Roni and Alex were great to work with! They very friendly, knowledgeable, and answered every single question I had! The inventory they have on site is nothing short of spectacular, every vehicle was so clean, well kept, and looked brand new! I am very satisfied with my purchase and it was well worth the travel to another state!

Testimonial Photo

Chad Bisnette - 2014 BMW 550I X-DRIVE

Haus of Imports was an absolute great car buying experience. The market for a used car has been extremely hard to find what I was looking for and with the help from Robert and the entire staff at HOI the process was effortless. There is always a quality used car inventory, professional staff, and satisfaction entirely from the moment you step on the lot!

Testimonial Photo

John W. - 2013 Mercedes-Benz E350 4Matic

Top-notch! 100% recommend Haus of Imports. Sales consultants are the best! We made a trade site unseen from another state. It was a surprise for my wife. They had the car to me within 2 days of our first conversation in time for my wife's birthday. the sales team was on top of everything to meet my deadline and we closed the deal and shipped the car in record time. The car was exactly as described and it's rare to find such great people to work with these days! I can't wait to surprise her when she gets home from work tonight. Thanks again Haus of Imports!

Testimonial Photo

Cecilia - 2016 Volkswagen GTI

I had one of the best experiences in Haus Of Imports. I found a 2016 Volkswagen GTI on Car Guru and decided to take the drive to Lemont IL. I did not expect to find such a unique warehouse filled with beautiful, well taken care cars!
Gezim, our sales rep was very honest and detailed orientated. By the way he spoke to us, you could immediately tell how passionate he was about his job, and he was able to answer all of my questions and concerns. We loved his energy.
He made everything so easy to understand and even took the extra step of printing out the car fax without us having to ask for it first. When I spoke to the financer Sam, I was able to express how It’s less than desirable to have my credit checked since it lowers my credit score. He was sincere about what I could expect when checking who could approve my loan. He found the perfect candidate that worked with me without having to run my credit multiple times. I cannot express how much that helped. I wish other dealers were as compassionate as this dealer. Everything was so fast and easy. I’ve been to multiple different locations with a more reputable brand name, and you will be stuck in there for HOURS. Completely stressed and, more than we would like to admit, end up getting a bunch of unnecessary fee charges. That was not the case here. Honestly, Haus of Imports has such a fantastic team. They care about the quality of their cars and consumers' experience. I have already recommended friends and family to come here. They are very trustworthy!

Testimonial Photo

Tom Stec - Transportation Vehicle Shipping

I didn’t buy a car here but I am a transporter that was picking up a car that my customer bought from them. As a transporter we are always racing the clock and most dealers make us wait while they handle their own business first. These guys were something else. I was in and out in less than 20 minutes. They even politely asked their customers if they can wait while they handle me first. Thank you so much for valuing my time! Their office is currently undergoing a complete renovation so it was a little hectic but it seems like renovations are almost complete. Just from looking around at their inventory I immediately noticed that these guys have the cleanest, nicest cars for sale and from the quick glances their prices were some of the best I have seen so far. No dealer comes close to the customer service these guys offer, and that’s coming from someone who deals with a lot of dealers in a lot of states. We need more dealers like these! Thanks again guys! Next time I go shopping for a car, this will be my first and only stop as I trust these guys are truly dedicated to the customer.

Testimonial Photo

Glenn Anderson - 2014 Range Rover Supercharged

We bough 3 cars here through out the years. Everyone is friendly, knowledgeable, and was willing to work with us when discussing purchase options. Drove the cars off the lot the very same day lot that day. Thank you Haus

Testimonial Photo

Dan - 2018 Range Rover Velar

there's so many good things i can say about Haus of Imports. first it was the easiest car purchase ever. so easy that i thought it was a scam. but i assure you it was not a scam. literally you click inquiry button, hour later he calls you an boom you bought car. but Robert who was my sales guy, he was very nice an knew his information very friendly guy. ive called many times n txed many times with bunch of questions, prolly annoyed him but see he was more and willing too help an answer questions. if theres an issue he fixes rightaway. quality customer service, and the cars that are sold here are honestly like mint condition an moderate mileage so u don't have too worry. buying the car was easy jus put a deposit then you can buy at your speed. send a check or wire if your outa state. they wanna make sure you get the car you want an buying how you want. for shipping if i buy the car on mon-wed. it would be delivered next day. i recommend highly too everybody. the best

Testimonial Photo

Charmaine Kennedy - 2018 BMW i8

I purchased a BMW car unseen from Haus of Imports. The car was in excellent shape for its age and priced fairly. While I was nervous about buying a car from another State (I am from California) and without first-hand knowledge of its condition, continued with the purchase because the agent who helped me was responsive, fair, and provided any and all information I requested - including a video of the interior and exterior. I had issues with shipping ONLY because I made the decision to arrange for shipping myself. What resulted was burning days and multiple phone calls to entities that could not perform. Once I shared my problem with the agent, they made a few phone calls, and my car was shipped from IL to CA within 48 hours. Lesson learned I should have listened to my agent and had their dealership arrange for shipping directly. Also, the shipping fee did not change based on their help. The dealership did not tack on an additional fee to cover their time. Their shipping quote was identical to the amount I was quoted directly from the drivers. Because it's Covid, and everyone is moving slower than usual, the title to the vehicle was delayed a bit. I reached out to the the management team who IMMEDIATELY took control of the situation, stopped whatever they was doing, called me directly to tell me he was resolving it, sent someone to pick up the title in person and within 3 days, the paperwork was at my door, via FedEx overnight mail. I couldn't have asked for a better car buying experience. Whatever slight hiccups there were, the dealership took full responsibility for them. And they understand the value of treating clients with respect and honesty. So if you're on the fence about buying from these folks, you can contact me directly so I can share with you my experience. The car was as described, the pricing was fair, they helped me with shipping, and took responsibility for the delayed title work. No regrets here. Only gratitude. Charmaine M. Kennedy, J.D.

Testimonial Photo

Roman A. - 2012 BMW X3 AWD

Bought a 2012 BMW X3 just last month and wanted to provide an honest feedback. Very positively surprised, I've wired in fourteen grand without ever setting foot to the dealer and seeing the car in person, but I got a really awesome deal, the guys are on the ball, trustworthy, and do what they say that'd do which is rare these days. The care in earlier than expected and in a form and shape as described. Paperwork was called in and fedexed in and I'm ready to roll. Rare to see this kind of service these days and I wanted to give you guys a big thanks, will be back for another car in the future!!! Thank you for your honesty and timeliness!!! Roman Andrejko - Charlotte, NC!

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

Page: 1 of 168 (1671 reviews)

Sort By:
Per Page:

Alex Lazzer

06/10/2026
5.00

I had an outstanding experience at Haus of Imports. The entire team was professional, knowledgeable, and genuinely focused on making the car-buying process smooth and stress-free. Their customer service was so impressive that I ended up purchasing two vehicles within just two days.From the sales staff to the finance department, everyone took the time to answer my questions, provide honest information, and ensure I was completely comfortable with my decisions. There was never any pressure, and I truly felt valued as a customer. Our salesman Bekim really took care of us and gave us great deals on both cars!If you’re looking for a dealership with great people, excellent service, and a commitment to customer satisfaction, I highly recommend giving them a visit. I’ll definitely be returning for future vehicle purchases and recommending them to friends and family.

Simone Lazzer

06/10/2026
5.00

I had a great experience purchasing a car for my daughter. The entire process was smooth, stress-free, and professional from start to finish. Bekim was incredibly helpful throughout the whole journey, answering all my questions, keeping me informed, and making sure we found the right vehicle. His patience, honesty, and excellent customer service made the experience enjoyable and gave me confidence in our purchase. I truly appreciate all of his help and would highly recommend both Bekim and this dealership to anyone looking for a vehicle. Thank you for helping us find the perfect car for my daughter!

Eddie Dent

06/09/2026
5.00

Ricardo was extremely helpful throughout the entire process of purchasing my Audi convertible. He was professional, knowledgeable, and patient, taking the time to answer all of my questions and ensuring I understood every step. His excellent customer service made the experience smooth, stress-free, and enjoyable. I truly appreciate his dedication and assistance. Ps my wife loves the car as much as I do.

Direct Movers

06/09/2026
5.00

Ricardo gave me incredible service, i am very happy with our new Mercedes Benz GLS 450. Come check out Ricardo and Haus of Imports for all of your car needs

Yue

06/06/2026
5.00

Shoutout to Alex for helping me secure my vehicle! He made everything easy and the process was seamless. He was quite helpful and patient when it came to figuring out all of the details with securing my car. I would 100% recommend working with Alex when it comes to purchasing a new car at House of Import. Thanks so much Alex, you were great!

Southside Guy

06/06/2026
5.00

Came in with my Daughter on her very first purchase. The owner came out and overheard this and he took care of us like my daughter and I were family. Between the Salesman and Finance department we felt like we were family. The Finance department went through everything with us also. The Salesman was outstanding and went through the vehicle with both of us. Definitely made both of us a life long customer and definitely will send everyone here to purchase. As a parent it's stressful enough, but buying from here eliminated all my fears. Thank you again for treating us like family. Now I see why Haus Of Imports is Number 1!!

Steven Bearsley

05/19/2026
5.00

I had a great experience with Bekim from House of Imports and had an extremely friendly, smooth and professional transaction on my vehicle purchase.Not only am I happy with my vehicle, the beginning to end experience was stress free and done in an efficient manner.I highly recommend Haus of Imports for your serious inquiries on great cars!

Deniz Kara

05/19/2026
5.00

1

Gezim

05/18/2026
5.00

Great Experience, Alex was awesome to work with!

Doaa Kolta

05/17/2026
5.00

"I had a fantastic experience buying my car at Haus From the moment I walked in, they were attentive, transparent, and genuinely focused on helping me find the right vehicle without any pressure. The entire process was smooth and stress-free. They worked with my budget and were completely upfront about pricing and options. Highly recommend this dealership to anyone looking for an honest and seamless car-buying experience!"

Page: 1 of 168 (1671 reviews)

Text Us